Privacy Policy
Effective Date: December 23, 2025
1. Introduction
The Legal Center ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when using our lead generation forms:
- Contact Information: Name, email address, phone number, mailing address
- Case Information: Type of legal matter, debt amounts, injury details, or other case-specific data
- Geographic Information: ZIP code, state, city
- Consent Records: Date, time, and text of your consent to be contacted
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referring URL
- Cookies: Session identifiers and preferences
3. How We Use Your Information
We use the information we collect to:
- Connect you with qualified attorneys who can assist with your legal needs
- Facilitate attorney contact regarding your submitted inquiry (we do not contact you directly; only attorneys contact clients)
- Improve our Services and user experience
- Comply with legal obligations, including TCPA requirements
- Prevent fraud and maintain security
- Send you relevant communications (with your consent)
4. Information Sharing
We share your information with:
4.1 Partner Attorneys
We share your contact and case information with licensed attorneys in our network who may be able to assist with your legal matter. This is the primary purpose of our service.
4.2 Service Providers
We use third-party vendors for:
- Cloud hosting (Amazon Web Services)
- Email delivery
- Analytics
- Customer support
These providers are contractually obligated to protect your information.
4.3 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights or safety.
5. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Lead Data | 365 days | Service delivery and follow-up |
| Consent Records | 7 years | TCPA compliance documentation |
| Opt-Out Records | Indefinite | Compliance with opt-out requests |
6. Your Rights
6.1 Access and Portability
You have the right to request a copy of the personal information we hold about you.
6.2 Correction
You may request that we correct any inaccurate information.
6.3 Deletion
You may request deletion of your personal information, subject to legal retention requirements.
6.4 Opt-Out
You may opt out of communications at any time by:
- Replying "STOP" to any text message
- Clicking "unsubscribe" in any email
- Contacting us at privacy@thelegalcenter.ai
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to Know: Request what personal information we collect and how it's used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the "sale" of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising these rights
We may share your information with third-party partners, which may constitute a "sale" under the CCPA. To opt out:
Do Not Sell My Personal Information7. Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of data at rest
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for the website to function
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Track conversions and optimize advertising
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
11. International Users
Our Services are operated in the United States. If you are accessing our Services from outside the US, your information will be transferred to and processed in the US, which may have different data protection laws than your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of the Services after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related inquiries or to exercise your rights:
The Legal Center Privacy Team
Email: privacy@thelegalcenter.ai
Address: [Company Address]
California Residents: For CCPA requests, please email privacy@thelegalcenter.ai with the subject line "CCPA Request" and specify your request type (access, deletion, or opt-out).